Shipping policy
Shipping Policy
Lunora ships ceramic drinkware, tableware and small decorative objects to customers in Canada.
Processing time
Orders are prepared within 1-3 business days after payment confirmation. During peak periods or severe weather, preparation may take longer.
Delivery estimates
Standard delivery to Canada usually takes 5-12 business days after dispatch. Remote areas may take 6-15 business days. Delivery estimates are shown at checkout when available.
Shipping costs
Free standard shipping is offered across Canada unless a different rate is shown during checkout.
Tracking
When tracking is available, a tracking link will be sent by email after the order ships. Customers may also use the Track Order page.
Customs and import taxes
Any import duties, taxes or customs fees charged by local authorities are the customer's responsibility unless checkout states otherwise.
Contact
For shipping questions, contact service@devinlyndell.com or +1 (786) 309-7396.